Support · Partnerships · Media

Contact NeonLabs Interactive

We build CYBERTRADER // SIDEKICK, StockHub, and the supporting automation that powers real-time trading intelligence. Reach out if you need account help, want to collaborate, or just have questions about what we are building next.

Direct Lines

Pick the path that matches your request. Everything routes to the founder desk, so you get authentic responses—not a bot.

Support · Billing · Access

Customer Experience

Subscription questions, Stripe receipts, login or access resets, and general troubleshooting.

connect.neonlabs@gmail.com

Partnerships · Media

Collaborations & Press

Influencers, prop desks, Discord leads, media coverage, or licensed deployments of CYBERTRADER // SIDEKICK.

Pitch NeonLabs Interactive

Community

Discord & Social

Live market updates, release notes, and rapid support via the NeonLabs Discord.

Join Discord →

Response Expectations

< 6 hrs

Priority for active CYBERTRADER // SIDEKICK subscribers during NY market hours.

24 hrs

Media requests, partnership outreach, and product feedback.

ASAP

Service outages, billing holds, or anything tagged as urgent in the subject line.

Send a Message

Prefer a quick note? Use the form below—messages route directly to connect.neonlabs@gmail.com.

Submitting opens your email client with the message pre-filled so you keep a personal record.

Need Product Help Right Now?

Check StockHub for quick links to every CYBERTRADER // SIDEKICK tool, status updates, and onboarding flows. The technical reference guide covers alert logic, data sources, and common fixes.