CRM Operations Specialist
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About this role
Role Title: Arabic Audio Recording Expert
Role Type: Contractor
Location: Remote
micro1 is engaging Arabic Audio Recording Experts to contribute to a key customer project focused on high-fidelity audio data. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required , your domain knowledge is what matters. Those engaging in this opportunity will leverage their proficiency in professional Arabic audio recording and editing to craft impactful contributions that directly impact the precision and capabilities of AI models. Candidates must have a proven track record of delivering quality audio using advanced equipment and will be asked to provide a sample as part of the engagement process.
Scope of Work
- Produce and deliver high-quality Arabic audio recordings according to detailed specifications.
- Edit and refine audio files for clarity, consistency, and professional presentation.
- Maintain strict adherence to project guidelines related to script, tone, pace, and technical requirements.
- Utilize professional-grade audio equipment to ensure optimal sound fidelity and minimize background noise.
- Upload and submit completed recordings and related metadata through designated digital platforms.
- Participate in quality review cycles, incorporating feedback to improve submissions.
- Document workflow and processes to ensure traceability and reproducibility of results.
Preferred Qualifications
- Minimum of three years of experience in professional Arabic audio recording and editing.
- Proficiency with industry-standard audio recording software and hardware.
- Demonstrated ability to manage and deliver multiple audio projects on deadline.
- Strong attention to audio detail, including diction, pronunciation, and overall sound quality.
- Experience delivering audio content for media, commercial, or technological applications.
- Familiarity with quality assurance processes in audio production environments.
- Strong organizational and communication skills for remote project collaboration.
Key skills
Details
- Pay: $10 to $30/hr
- Company: micro1
- Location: Remote
- Eligible locations: Bangladesh, Hong Kong, India, Indonesia, Japan, Kazakhstan and 52 more
- Platform: micro1
Role Title: CRM Operations Specialist
Role Type: Contractor
Location: Remote
micro1 is engaging CRM Operations Specialists to support a customer project focused on optimizing sales and customer relationship management processes. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required your domain knowledge is what matters. For this engagement, domain expertise is essential, but prior paid experience with human data work for AI models including data labeling, annotation, RLHF, AI response evaluation, model evaluation, or rubric-based grading is also required. Please note that simply using AI tools like ChatGPT in your day-to-day work does not fulfill this requirement.
Scope of Work
- Evaluate AI-generated output on CRM workflows, sales processes, and automation logic for accuracy and alignment with real-world business practices.
- Review, analyze, and annotate CRM data, records, and user interactions to advance AI training objectives.
- Apply written guidelines and rubrics consistently when rating or ranking model responses, and flag cases beyond current guidelines.
- Contribute representative examples, scenarios, and feedback grounded in best practices for CRM operations and sales enablement.
- Document current sales operations practices, noting pain points and opportunities for meaningful process improvement.
- Deliver clear, actionable written feedback to project stakeholders and model development teams.
Preferred Qualifications
- 3+ years of hands-on experience in CRM and sales operations, with at least 2 years directly in CRM platforms.
- Proven expertise with Salesforce or HubSpot depth in one is sufficient, and comparable CRM experience is acceptable.
- Proficiency with additional platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or ClickFunnels is highly valued.
- Demonstrated ability to optimize sales processes, implement automations, and maintain CRM data integrity.
- Strong analytical skills and attention to detail in complex business workflows, including process mapping.
- Prior paid human data work supporting AI (annotation, labeling, RLHF, AI response/model evaluation, or rubric-based grading) this is a firm project requirement.
- Experience as a software or QA engineer working on CRM integrations, automation, data migrations, or testing CRM logic is a plus but not essential.
- Strong written and verbal English (B2 level or above)
- Reliable internet connection and availability to begin promptly.
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