Benefit Navigation expert
About this role
Are you a benefits professional, plan design, payer and claims operations, or benefits regulatory and compliance? Our client is developing AI-generated benefits-navigation content, and needs experienced benefits professionals to validate it.
In this role, you'll:
- Review and validate evaluation rubrics for accuracy and real-world relevance
- Assess AI-generated benefits-navigation scenarios used to inform a synthetic dataset
- Identify inaccurate, unrealistic, ambiguous, or potentially harmful guidance
- Recommend improvements based on real-world benefits administration experience
You're a strong fit if you:
- Have substantial experience in benefits administration, benefits navigation, or healthcare coverage, Must Have
- Bring a strong understanding of Medicare and/or Medicaid, Must Have
- Know common customer questions, service workflows, and escalation practices, Must Have
- Can tell general educational guidance from situations needing a licensed, legal, clinical, or plan-specific referral
Strongly preferred:
- Employer-sponsored group benefits or health and welfare administration
- Benefits navigation, advocacy, or benefits-related customer service
- Quality assurance, rubric development, or content validation
- Experience reviewing AI-generated or synthetic customer-service content
This is a non-clinical review role, likely not the right fit if your background is primarily hands-on clinical care.
Details:
- Remote, hourly, $70/hour
- Application includes a short domain-expert interview
Details
- Pay: $70/hr
- Company: Mercor
- Location: Remote
- Eligible locations: Worldwide (no restriction)
- Platform: Mercor
Frequently asked questions
How much does the Benefit Navigation expert role pay?
Mercor lists this Benefit Navigation expert position at $70/hr. Pay is set by Mercor and your exact offer depends on your experience and the scope of the work.
Is the Benefit Navigation expert role remote, and can I work from home?
Yes. Mercor lists this Benefit Navigation expert position as fully remote, so you can work from home or anywhere with a reliable computer and internet connection.
Is Benefit Navigation expert full time or part time?
Mercor lists this as a contractor remote role. Full details are in the role description above.
Which countries can apply for Benefit Navigation expert?
Mercor lists this role with no country restriction. Check the Mercor listing for current requirements before applying.
Do I need experience to apply for Benefit Navigation expert?
The requirements are listed in the role description above. Mercor screens applicants through its own process, and relevant skills or credentials strengthen your application.
How do I apply for the Benefit Navigation expert role, and is it legit?
Use the apply button on this page to go straight to the official Mercor listing. Mercor is a real hiring marketplace and applying is free. No legitimate employer charges you to apply.
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