Finance Expert (Omnichannel Chat Support) - USA only
About this role
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality data, evaluations, and reinforcement learning environments that improve model capabilities in coding, reasoning, tool use, and multimodality. In coding, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across Financial Services, Life Sciences, Healthcare, Retail, Automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at www.turing.com
Role Overview
We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business) owners. This role involves answering both general help questions and complex, data-heavy accounting queries.
Requirements
- Active user of QuickBooks Online (QBO)
- Proven experience in accounting or bookkeeping
- Prior experience with omnichannel chat support
- Strong understanding of financial concepts and data analysis
- Ability to handle complex, data-driven accounting questions
- Experience working with SMB clients preferred.
Responsibilities
- Respond to customer queries via omni chat platforms
- Handle accounting-related questions requiring deep financial expertise
- Support SMB business owners with bookkeeping and financial guidance
- Analyze and interpret financial data to provide accurate responses
- Complete assigned PPT-based tasks as needed
Nice to Have
- SMB business owners with hands-on accounting experience
- Previously engaged experts with relevant domain expertise
- Accountants/bookkeepers comfortable with high-volume, data-heavy queries
Perks of Freelancing With Turing:
- Work at the forefront of AI applications in accounting and finance.
- Fully remote and flexible work environment.
- Opportunity to collaborate on high-impact projects with global reach.
Offer Details:
- Duration: ~ 4 months, with the possibility of extension based on performance and project needs.
- Commitments Required: at least 4 hours per day and up to 40 hours per week with 4 hours of overlap with PST.
- Engagement type: Contractor (no paid vacation/leave).
Key skills
Details
- Pay: Shared during the application process
- Company: Turing
- Location: Remote
- Eligible locations: United States
- Platform: Turing
Frequently asked questions
How much does the Finance Expert (Omnichannel Chat Support) - USA only role pay?
Turing does not publish a pay rate for this Finance Expert (Omnichannel Chat Support) - USA only position. Pay is shared during the application process and depends on your experience and the scope of the work.
Is the Finance Expert (Omnichannel Chat Support) - USA only role remote, and can I work from home?
Yes. Turing lists this Finance Expert (Omnichannel Chat Support) - USA only position as fully remote, so you can work from home or anywhere with a reliable computer and internet connection.
Is Finance Expert (Omnichannel Chat Support) - USA only full time or part time?
Turing lists this as a contractor remote role. Full details are in the role description above.
Which countries can apply for Finance Expert (Omnichannel Chat Support) - USA only?
Turing lists eligibility for United States. Check the Turing listing for current requirements before applying.
Do I need experience to apply for Finance Expert (Omnichannel Chat Support) - USA only?
The requirements are listed in the role description above. Turing screens applicants through its own process, and relevant skills or credentials strengthen your application.
How do I apply for the Finance Expert (Omnichannel Chat Support) - USA only role, and is it legit?
Use the apply button on this page to go straight to the official Turing listing. Turing is a real hiring marketplace and applying is free. No legitimate employer charges you to apply.
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