Quality Operations Lead
About this role
About Turing:
Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies.
Role Overview
Manage day-to-day quality operations for multimodal AI annotation projects. Reporting to the Quality Manager, you will lead QA teams, monitor quality performance, resolve issues quickly, and ensure deliverables meet client standards within tight turnaround times.
Key Responsibilities
- Lead Senior QA Leads and QA Leads across shifts.
- Set review priorities, sampling plans, and quality coverage.
- Implement audits, scoring rubrics, and calibration processes.
- Track accuracy, agreement, error rates, review throughput, and turnaround time.
- Identify root causes and drive corrective actions with Team Leads.
- Resolve guideline-related questions and document decisions.
- Share quality insights after each delivery.
- Report quality performance to the Quality Manager.
- Support client reviews and quality-based incentive programs.
Required Qualifications
- 5 to 7 years of overall experience, including 2 to 3 years leading QA or quality operations teams.
- Strong knowledge of sampling, auditing, calibration, and root-cause analysis.
- Excellent attention to detail and ability to identify systemic issues.
- Strong communication and stakeholder-management skills.
- Experience in annotation, data labeling, or AI training data projects is preferred.
Perks of Freelancing With Turing:
- Work at the forefront of AI applications in accounting and finance.
- Fully remote and flexible work environment.
- Opportunity to collaborate on high-impact projects with global reach.
Offer Details:
- This is a project-based role involving a defined number of evaluation tasks.
- Each task will involve comparing multiple chatbots and providing a final assessment.
- Work Schedule: Five working days per week, including weekends as required, with two weekdays off.
- Work Hours - 7am-4pm PST
- Duration: 16 weeks.
Key skills
Details
- Pay: Shared during the application process
- Company: Turing
- Location: Remote
- Eligible locations: Worldwide (no restriction)
- Platform: Turing
Frequently asked questions
How much does the Quality Operations Lead role pay?
Turing does not publish a pay rate for this Quality Operations Lead position. Pay is shared during the application process and depends on your experience and the scope of the work.
Is the Quality Operations Lead role remote, and can I work from home?
Yes. Turing lists this Quality Operations Lead position as fully remote, so you can work from home or anywhere with a reliable computer and internet connection.
Is Quality Operations Lead full time or part time?
Turing lists this as a contractor remote role. Full details are in the role description above.
Which countries can apply for Quality Operations Lead?
Turing lists this role with no country restriction. Check the Turing listing for current requirements before applying.
Do I need experience to apply for Quality Operations Lead?
The requirements are listed in the role description above. Turing screens applicants through its own process, and relevant skills or credentials strengthen your application.
How do I apply for the Quality Operations Lead role, and is it legit?
Use the apply button on this page to go straight to the official Turing listing. Turing is a real hiring marketplace and applying is free. No legitimate employer charges you to apply.
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