Specialty Pharmacy Insurance Verification Script Writer

Healthcare • Hourly contract • United States (Remote) • -/hr

Mercor is supporting an AI lab that automates payer communications and needs a contractor to develop high-quality specialty pharmacy call scripts.

Your scripts will guide teams that verify benefits, clarify prior authorization paths, and document payer nuances for specialty medications.

Who This Role Is Perfect For

• Remote-first builders who love collaborating across time zones.
• Operators who value quick feedback loops and transparent compensation.
• Professionals ready to partner directly with growth-stage product squads.
• Candidates who want an advocate guiding them through the hiring process.

Responsibilities

• Develop and refine structured call scripts for gathering eligibility and benefits details on specialty medications.
• Translate payer requirements and notes into clear, natural-language questions that ensure auditable responses.
• Capture payer-specific nuances including medical versus pharmacy benefits, prior authorization rules, and distribution pathways.
• Iterate on scripts based on QA feedback and real-world payer interactions to maintain accuracy and compliance.

Qualifications

• Background in specialty pharmacy operations, payer communications, or benefits investigation.
• Working knowledge of coverage concepts including NDC numbers, J-codes, HCPCS, and ICD-10.
• Proven ability to write precise, conversational scripts that guide others to complete payer calls.
• Exceptional written documentation skills with meticulous attention to detail.

Engagement Snapshot

• Commitment: Approximately 20-30 hours per week as an independent contractor.
• Location: Remote within the United States with flexible scheduling.
• Compensation: - USD per hour paid via Stripe Connect.
• Team: Collaborate with Mercor healthcare operators and an AI lab focused on payer automation.

Help Mercor deliver reliable payer automation by writing scripts that capture every nuance of specialty pharmacy benefits investigations.