Terms of Service
Last Updated: October 30, 2025
IMPORTANT: Please read these Terms of Service carefully before using any NeonLabs Interactive products. By accessing or using our services, you agree to be bound by these terms.
1. Agreement to Terms
By accessing and using any NeonLabs Interactive LLC ("NeonLabs," "we," "us," or "our") products including CyberTrader Pro, CyberTrader Lite, CyberTrader Dashboard, and Trump Tracker (collectively, the "Services"), you agree to comply with and be bound by these Terms of Service ("Terms").
If you do not agree to these Terms, you must not access or use our Services.
2. About NeonLabs Interactive
Company: NeonLabs Interactive LLC
Location: Rochester, NY
Contact: connect.neonlabs@gmail.com
Website: neonlabshub.com
3. Description of Services
NeonLabs provides web-based trading information and analysis tools, including but not limited to:
- CyberTrader Pro: Advanced trading dashboard with gap radar, Trump news tracker, and 8-ticker watchlist
- CyberTrader Lite: Basic trading dashboard with 8-ticker watchlist and Trump news tracker
- CyberTrader Dashboard: Market overview and trading analysis tools
- Trump Tracker: Political news sentiment analysis and market impact estimation
CRITICAL FINANCIAL DISCLAIMER
NOT FINANCIAL ADVICE: All NeonLabs products are informational tools ONLY and do NOT constitute financial advice, investment recommendations, or trading signals. We are NOT registered investment advisors, broker-dealers, or financial planners.
TRADING RISKS: Trading stocks, options, and other securities involves substantial risk of loss and is not suitable for every investor. You may lose some or all of your invested capital. Past performance does not guarantee future results.
YOUR RESPONSIBILITY: You are solely responsible for your own trading decisions. Always conduct your own research and consult a licensed financial advisor before making investment decisions.
NO GUARANTEES: We make no representations or warranties regarding the accuracy, completeness, or timeliness of any information provided through our Services. Market data may be delayed or contain errors.
4. Subscription Terms
4.1 Billing
- All subscriptions are monthly recurring subscriptions
- You will be automatically charged each month on the anniversary of your signup date
- Billing is processed through Stripe, Inc., a third-party payment processor
- You authorize us to charge your payment method on file for recurring subscription fees
- Subscription fees are subject to change with 30 days' notice
4.2 Cancellation
- You may cancel your subscription at any time through your Stripe customer portal or by contacting support
- Cancellation takes effect at the end of your current billing period
- You will retain access to the Services until the end of your paid period
- No partial month refunds are provided upon cancellation
4.3 Refund Policy
NO REFUNDS: All subscription fees are non-refundable. We do not offer refunds for partial months, early cancellations, or unused subscription time.
By purchasing a subscription, you acknowledge and agree to this no-refund policy.
4.4 Free Trials and Demo Mode
- We may offer free trials or demo access to our Services at our discretion
- Free trials may convert to paid subscriptions unless canceled before the trial period ends
- Demo mode displays simulated data for demonstration purposes only
5. Account Access and Security
5.1 Account Creation
- You must provide accurate and complete information when purchasing a subscription
- You are responsible for maintaining the confidentiality of your account credentials
- You must be at least 18 years old to use our Services
5.2 Browser-Based Access
- Access to our Services is tied to your browser's local storage
- You must use the same browser/device where you completed payment, or use the payment confirmation link sent to your email
- Clearing browser data may remove your access credentials
- You can restore access using your payment confirmation email link
5.3 Account Sharing
- Subscriptions are for individual use only
- You may not share your account credentials or access with others
- We reserve the right to terminate accounts that violate this policy
6. Acceptable Use Policy
You agree NOT to:
- Use the Services for any illegal purpose or in violation of any laws
- Attempt to reverse engineer, decompile, or extract source code from our Services
- Use automated scripts, bots, or scrapers to access our Services
- Overload, interfere with, or disrupt our servers or networks
- Circumvent access controls or authentication measures
- Resell, redistribute, or sublicense access to our Services
- Use our Services to provide competing products or services
- Remove, obscure, or alter any copyright, trademark, or proprietary notices
7. Intellectual Property
7.1 Our Rights
All content, features, functionality, source code, designs, logos, and trademarks associated with our Services are owned by NeonLabs Interactive LLC and are protected by copyright, trademark, and other intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial use, subject to these Terms.
8. Third-Party Services and Data
8.1 Market Data Providers
Our Services use data from third-party providers including Finnhub, NewsAPI, and others. We are not responsible for the accuracy, completeness, or availability of third-party data.
8.2 External Links
Our Services may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of external sites.
8.3 Payment Processing
All payments are processed by Stripe, Inc. Your use of Stripe is subject to Stripe's Terms of Service and Privacy Policy.
9. Service Availability and Modifications
9.1 Availability
- We strive to provide continuous service availability but do not guarantee uninterrupted access
- Services may be temporarily unavailable due to maintenance, updates, or technical issues
- Third-party API failures may affect data availability
9.2 Modifications
- We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time
- We may update features, change pricing, or alter functionality with or without notice
- Continued use of the Services after modifications constitutes acceptance of changes
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- NeonLabs Interactive LLC shall NOT be liable for any trading losses, investment losses, or financial damages resulting from use of our Services
- We shall NOT be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability to you for any claims arising from these Terms or use of our Services shall not exceed the amount you paid us in the 12 months preceding the claim
- We are NOT responsible for losses caused by API failures, data inaccuracies, service outages, or third-party errors
11. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement
- Warranties regarding accuracy, reliability, or completeness of data
- Warranties of uninterrupted or error-free service
12. Indemnification
You agree to indemnify, defend, and hold harmless NeonLabs Interactive LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use or misuse of our Services
- Your violation of these Terms
- Your violation of any third-party rights
- Any trading or investment decisions you make
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
13.2 Dispute Resolution
Any disputes arising from these Terms or use of our Services shall be resolved through:
- Informal Negotiation: Contact us at connect.neonlabs@gmail.com to attempt good-faith resolution
- Binding Arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration in Rochester, NY
- Small Claims Court: Either party may bring suit in small claims court for qualifying claims
13.3 Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.
14. Termination
14.1 Termination by You
You may terminate your subscription at any time by canceling through your Stripe customer portal or contacting support.
14.2 Termination by Us
We reserve the right to suspend or terminate your access to our Services immediately, without notice, for:
- Violation of these Terms
- Fraudulent or illegal activity
- Failure to pay subscription fees
- Any conduct we deem harmful to our Services or other users
14.3 Effect of Termination
Upon termination, your right to access and use our Services immediately ceases. No refunds will be provided for early termination.
15. Privacy and Data Protection
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
16. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Services after changes constitutes acceptance of the modified Terms.
Material changes will be communicated via email or prominent notice on our website.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and NeonLabs Interactive LLC regarding use of our Services.
19. Contact Information
For questions, concerns, or support regarding these Terms or our Services, contact us:
NeonLabs Interactive LLC
Rochester, NY
Email: connect.neonlabs@gmail.com
Website: neonlabshub.com/stockhub
Acknowledgment: By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.